Wednesday, February 16, 2011

Information Technology in a modern business environment

   Technology can be the cause and driver of forming business strategies. Specifically, IT can provide a competitive advantage and assist towards meeting a variety of enterprise objectives through collecting and organizing information and knowledge; what is called a strategic information system.
 
   In a really competitive global environment we can recognize the necessity for an organization to absorb and use most of these strategies to be prosperous. In addition middle of the road approaches, including unclear strategies are destined to fail.

The essential Role of IT in implementing those strategies.
IT business solutions can assist in:
  • locking customers and suppliers 
  • delaying competitors from entering the market
  • leveraging investment in IT to develop products or services not possible without IT include IT components in products in order to make substituting competing products difficult to produce.
  • Focusing products and services on a particular market or geographic segment
An essential element for an organization's success is to provide Customer Value by
tracking Individual preferences, follow market trends and provide quality customer services to every customer.
Without doubt the Internet and Intranets can be proven valuable to further produce Customer Value, extended networking opportunities, but also can provide valuable Knowledge-Management Networks to be used internally by the organization.
     
      The Value Chain refers to the view that each Primary (manufacturing or delivering products) or Support (supporting day-to-day activities) is to be viewed as a chain that each step should add value to its end products or services. To accomplish so every organization must first prioritize its objectives.
    

     The implementation of Smartphones in business is part of a complete IT solution since a smartphone is also a pocket-size laptop, ideal for any type of network connectivity. Also Smartphones are used to better monitor the business' day-to-day operations, a reason to often be hated by employees. 


Due to the complicated Cross-functional process of modern businesses, an example of which can be seen below,
IS can greatly assist in updating every different department and employee of the organization with the most recent information->keeping everyone on the same page.

    Probably one of the most interesting models of a modern business is that of a Virtual Company that uses IT as its basis.
A virtual Company is using the Internet, Intranets and Extranets to link to business partners, so it creates an inter-enterprise information system to link customers, suppliers, subcontractors and competitors. (Flexible and adaptable virtual workgroups)

   As previously mentioned the model of managing knowledge is consider the cutting edge for developing a healthy and continuously adapting organization. Managing Knowledge refers to the creation of network channels between every level and employee of an organization to share problems, ideas, processes, best practices and fixes. Knowledge Management Systems are a major strategic use of IT and make knowledge broadly available to everyone whenever is needed.





    

1 comment:

  1. Christos: I am much less interested in seeing course material posted (or quotes from other sources, e.g., Wikipedia). I am much more interested in learning YOUR reactions to and experiences with the various topics of IT that are covered throughout the course...

    ReplyDelete